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02 80913293

Secure Shopping

We take security very seriously and use various methods to ensure that your details are fully protected so you can shop in a safe and secure environment.

Secure data transfer – A GeoTrust Secure Certificate is used to encrypt all of your personal data when it is sent to and from the internet. This means that only we can see the information you send us and vice versa.

Your credit and debit card details – We use the highest level of security, SSL 256 bit encryption, to insure that your information 100% secure, these are all fully compliant with the PCI Credit Card Security standard.

Using your data – we use your data solely for the purposes of your customer relationship with us. We will only communicate with you in ways which you have control over.

GeoTrust® is the world's second largest digital certificate provider. More than 100,000 customers in over 150 countries trust GeoTrust to secure online transactions and conduct business over the Internet.

 

 
 

Introduction
Desicco Pty Ltd regards customer privacy as an important part of our relationship with our

customers. The following privacy policy applies to all Desicco Pty Ltd users, and conforms to
Internet privacy standards.
If you have questions or concerns regarding this statement, you should first contact Desicco Pty Ltd at
02 8091 3293.

Collection of Information

In order to use the Desicco Pty Ltd website, we may require information from you in order to
provide the best service possible.
All correspondence may also be collected and stored, particularly in regard to sales, support and
accounts, including Email.
Any information collected by Desicco Pty Ltd is collected via correspondence from you or your
company. This may be via the telephone, Email, mail, fax or directly through our website.

Use of Collection Information

Any details collected from customers is required in order to provide you with our
products and/or services, and a high level of customer service.
Correspondence is recorded in order to provide service references, and to assist in our staff
development.

Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information
(such as credit card numbers) on our website, we encrypt that information using secure socket layer
technology (SSL). When Credit Card details are collected, we simply pass them on in order to be
processed as required. We never permanently store complete Credit Card details.
We follow generally accepted industry standards to protect the personal information submitted to us,
both during transmission and once we receive it.
If you have any questions about security on our Website, you can email us at sales@silicagel.com.au.

Access to Collected Information

If your personally identifiable information changes, or if you no longer desire our service, you may
correct, update, delete or deactivate it by emailing us at sales@silicagel.com.au.

Orders

If you purchase a product or service from us, we may request certain personally identifiable
information from you. You may be required to provide contact information (such as name, Email, and
postal address) and financial information (such as credit card number, expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble processing an
order, we will use this information to contact you.

Communications

Desicco Pty Ltd uses personally identifiable information for essential communications, such as
Emails, accounts information, and critical service details. We may also use this information for other
purposes, including some promotional Emails. If at any time a customer wishes not to receive such
correspondence, they can request to be removed from any mailing lists by emailing us at
sales@silicagel.com.au.
You will be notified when your personal information is collected by any third party that is not our
agent/service provider, so you can make an informed choice as to whether or not to share your
information with that party.

Third Parties

Desicco Pty Ltd may at its discretion use other third parties to provide essential services on our site
or for our business processes. We may share your details as necessary for the third party to provide that
service.
These third parties are prohibited from using your personally identifiable information for any other
purpose.
Desicco Pty Ltd does not share any information with third parties for any unknown or unrelated uses.

Legal

We reserve the right to disclose your personally identifiable information as required by law and when
we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding,
court order, or legal process served on our Website.

Links

Links on the Desicco Pty Ltd site to external entities are not covered within this policy. The terms
and conditions set out in this privacy statement only cover the domain name of Desicco Pty Ltd.

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the
homepage, and other places we deem appropriate so that you are aware of what information we collect,
how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this
privacy statement at any time, so please review it frequently. If we make material changes to this
policy, we will notify you here, by Email, or by means of a notice on our homepage