Shipping & Returns
Christmas Closure Notice:
Our last day is Friday 23rd December 2022 and we will re-open on Monday 9th January 2023. Both our office and warehouse will close between these days for Christmas Break. Any orders placed during our closure will be shipped when re-open on the week of 9th January 2023.
- Orders are dispatched within 1 business day
- Orders are shipped from our Burleigh Heads, QLD warehouse
- Delivery times vary from 1-10 days depending on location
- Once dispatched you will be notified by email and a tracking number will be supplied
- A signature is not required for delivery - if no one is home at that time, and the parcel cannot be left safely, a card will be left with details on how to collect your parcel (please note: Australia Post holds items for a maxium of one week).
- We do not ship outside of Australia at this time.
Auspost Standard (2-7 business days) - $4.95 per order
Auspost Express (1-3 business days) - $9.95 per order
Please note: orders over 5kg may ship via Border Express
Refund & Returns Policy
If for any reason you are not satisfied with your purchase, you may return items within 30 days of delivery for a refund/exchange. Refunds will be issued in full, as money-back (not store credit), after the item has been received by us.
Due to the nature of desiccant, it is required that it is unopened, unused and in its original packaging to be eligible for a refund/exchange.
If you would like to return an item, please contact us with your order number, and we will get back to you within 1 business day to arrange for a refund or exchange.